Have you ever had that frustrating moment where you’re waiting for an OTP (One Time Password) to complete a crucial transaction, but for some odd reason, it just doesn’t arrive? You check your phone, and yes, the signal is there, but no message in sight. This happened to me recently with my secondary Jio number.
I use this number mainly for receiving calls and SMS messages. I rarely make outgoing calls or use data on it, so I had neglected recharging the number for quite some time. Out of nowhere, I noticed that my number stopped receiving OTPs. It was like something had changed overnight. Call after call came through just fine, but my OTPs were MIA.
The strange part? Whenever I tried to recharge the number, even with a small top-up of ₹20 to ₹30, I kept getting an error message saying, “Plan is invalid or outdated. Please select a valid plan.”
Turns out, there’s more to this than I thought. After some digging around, I figured out why this was happening, and how to fix it. If you’re stuck in a similar situation, read on. I’m going to guide you through the steps to resolve the issue and get your Jio number back in action to receive OTPs again!
Why Is Your Jio Number Not Receiving OTPs?
Before we jump into the minimum Jio recharge to receive OTP, let’s first explore why you might be facing this issue.
Outdated or Expired Plan
If you haven’t recharged your Jio number in a while, your plan could have expired or gone invalid. Jio has several prepaid plans, and each one has a validity period. If the validity of your plan ends and you don’t recharge, your number may lose its ability to receive SMS, including OTPs.
Inactive or Blocked SIM
Sometimes, inactive or blocked SIMs don’t receive messages or calls. If your Jio SIM has been idle for too long without any recharges or activities, it may be marked as inactive by the network provider, leading to service disruptions. A simple recharge should resolve this.
Network or Technical Issues
While this is rare, sometimes network issues or SIM card faults can prevent messages (including OTPs) from being delivered. If you’ve confirmed that your Jio number is active and valid, you might want to check for any network outages or technical glitches on Jio’s end.
The Importance of Minimum Recharge for OTPs
Now that we know the potential causes, let’s focus on the minimum Jio recharge to receive OTPs. If your Jio number is not receiving OTPs, it’s likely due to one of the following reasons:
Recharge Amount and Validity
To receive OTPs and other SMS messages, your Jio number must be on an active plan. Even if you make a small recharge, the plan’s validity plays a crucial role. If your Jio SIM isn’t on a valid prepaid plan, you won’t be able to receive any messages, including OTPs.
Recommended Recharge Plans for OTPs:
- ₹49 – This plan offers a validity of 28 days, which ensures you can receive calls and messages, including OTPs.
- ₹99 – With this plan, you get 28 days of validity and the ability to receive both calls and SMS, including OTPs.
- ₹149 – This is another great option, providing a bit more data and call time, along with 28 days validity.
These plans ensure that your Jio number remains active, and you can receive important SMSs, including OTPs for banking or any other verification purposes.
Auto-Renewal of Plans
One thing many people overlook is auto-renewal of prepaid plans. If your previous plan has expired and you haven’t manually recharged, Jio might not automatically renew your plan, especially if auto-renewal was turned off. In such cases, you will not be able to receive OTPs until you make a recharge.
Step-by-Step Guide to Recharge Your Jio Number to Receive OTP
Now, let’s go step-by-step to recharge your Jio number and resolve the OTP issue. Follow this guide, and you should be back on track in no time.
Check the Current Status of Your Jio Number
Before making a recharge, it’s important to check the current status of your Jio number. You can do this by calling or sending a message to a friend or using the MyJio app.
- Call Your Number: If your Jio number is reachable, it’s likely still active.
- Check SMS Delivery: If you can send messages but don’t receive OTPs, the issue could lie with your Jio plan.
Visit the Jio Recharge Page or Open MyJio App
Once you’ve confirmed that your Jio number is active, the next step is to open the MyJio app or visit the Jio website to view available recharge plans.
Recharge Using MyJio App:
- Open the MyJio app.
- Log in to your Jio account using your Jio number.
- Go to the Recharge section and check the available prepaid plans.
- Select a plan that fits your needs. As mentioned earlier, you can go with ₹49, ₹99, or ₹149 for receiving OTPs and keeping your number active.
- Proceed to payment and confirm the recharge.
Recharge Using Jio Website:
- Go to the official Jio website.
- Enter your Jio number and check the available plans.
- Choose a plan and make the payment.
Confirm OTP Receipt
Once the recharge is complete, give it a few minutes for the system to process your recharge. Try sending a test OTP, for example, by attempting to log in to a website or app that requires OTP verification.
Troubleshooting Common Issues After Recharge
Recharged but Still Not Receiving OTPs?
If you’ve successfully recharged your Jio number, but OTPs are still not arriving, there could be other issues at play. Try the following troubleshooting steps:
- Restart Your Phone: Sometimes a simple reboot is all it takes to fix network glitches.
- Check Message Blocking Settings: Ensure that you haven’t accidentally blocked or filtered SMS messages from unknown numbers.
- Contact Jio Customer Support: If all else fails, reach out to Jio’s customer service. They might need to manually check the status of your number or fix any technical issues on their end.
Check for Network Issues
Occasionally, issues with your Jio network can prevent OTPs from being delivered. This could be because of weak signal areas, network congestion, or temporary outages. Wait a while and see if the issue resolves itself.
Frequently Asked Questions
What is the minimum Jio recharge required to receive OTPs?
To receive OTPs on your Jio number, you need to ensure that your number is on an active prepaid plan. The minimum recharge for OTPs generally starts at ₹49, which provides a validity of 28 days. Other plans like ₹99 and ₹149 also keep your number active and allow you to receive OTPs, along with calls and messages.
Why am I not receiving OTPs even after recharging my Jio number?
If you’re still not receiving OTPs after recharging, several factors could be at play:
- Your Jio number may have been inactive for too long, and the recharge may not have been processed correctly.
- Network issues or temporary technical glitches could prevent OTP delivery.
- You may have accidentally blocked messages or have message filters set up on your phone.
- In such cases, restarting your phone or contacting Jio’s customer support can help resolve the issue.
How do I check if my Jio plan is still valid?
You can check the validity of your Jio plan by using the MyJio app or by dialing the USSD code *121# from your Jio number. The app will show your active plan details, including validity, balance, and the type of plan you’re on. If the plan has expired, you will need to recharge to continue receiving OTPs.
Can I recharge my Jio number via Google Pay to receive OTPs?
Yes, you can recharge your Jio number using Google Pay. However, if you’re receiving an error such as “Plan is invalid or outdated”, it could be due to the number being on an outdated plan or requiring a larger recharge. Ensure you select a valid plan (such as ₹49, ₹99, or ₹149) for OTPs.
How long will it take for the recharge to reflect and allow OTPs to be received?
Once you complete the recharge, it generally takes anywhere from a few minutes to an hour for the plan to get activated and for you to start receiving OTPs. If the issue persists beyond that time, restart your phone and verify your plan’s status or contact Jio customer support for assistance.
Conclusion
If you’ve been struggling with receiving OTPs on your secondary Jio number, the solution is pretty straightforward: ensure your Jio number is on an active prepaid plan. A minimum recharge to receive OTP is necessary to maintain the validity of your plan, and with options starting at as low as ₹49, it’s a small price to pay for uninterrupted service.
By following the steps mentioned in this guide, you should be able to resolve the issue quickly and get back to receiving those crucial OTPs for your online transactions. Don’t forget to keep your Jio recharge plan up to date to avoid running into similar problems in the future.
